Letters.

Two things from our conversation stayed with me. The first: design as the translation layer between business voice and user voice. Most teams don't have that layer. They have two parallel monologues and call the seam "alignment." The second: the current vision is too broad, and "enabling a new class of founders" is the sharper version. Those are the same problem. A vision that broad can't be translated, because there's nothing specific on either side of the seam. Abundance makes that worse, not better. When the team can ship anything, a vague vision generates noise at scale. The first thing I'd want to do together is write the sharper sentence, not design the artifact downstream of it. - Eli.